Quality guarantee
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Your Time Is Guaranteed:
We pride ourselves on our unwavering commitment to meeting every deadline. Your time is important to us, and we back that up with a clear promise: if your assignment is delayed, you receive a full refund—instantly and unconditionally.
Activating Your Guarantee:
To start the process, please get in touch with us and briefly explain why you are dissatisfied. Our team will review the issue and contact you with a resolution within one business day.You can count on us for excellence, expertise, responsiveness, and confidentiality in all our services. Our team works with you until you are completely satisfied with every aspect of our service. If we don’t deliver, we will not charge you, no questions asked.
The no-questions-asked guarantee
All our services are designed to make sure that your valuable work gets the recognition it deserves. So, this is our commitment to you:
If you’re not satisfied, we're not satisfied
We promise that every document edited or translated by us will be of internationally accepted quality standards. Our quality guarantee ensures that no document is rejected on grounds of poor language or imperfect presentation. If for some reason you are not delighted with the quality, we will rework your document until you are satisfied, no questions asked.

Frequently asked questions
If you have made significant changes to your paper after we have edited it (e.g., you have introduced new content or rejected our changes), the T&F Editing Services Quality Guarantee may not be fully applicable
If you are unsure, please write to our customer care team, support@globalresearchediting.com. Our team will provide you with an accurate assessment.
If you do receive a negative comment from a journal, email us and we will thoroughly review the feedback and get back to you with our assessment. Such a scenario may arise if you make significant changes to your manuscript after it has been edited by us and do not re-submit it to us for another round of checking. Therefore, we would recommend that you get any revisions made to your document checked before submitting your manuscript to the journal.